Lifetime replacement guarantee

All parts purchased from FCP Euro are guaranteed for the life of the ownership of your car.

How does it work?
FAQs
How It Works

Buy A Part.

You must have a valid purchase through FCP Euro to participate. Under no circumstance will we take back parts that are not ours. We inspect all parts upon arrival. If we receive a part that is not ours, we will charge you to ship it back or discard it.

Use It.

We're proud to offer some of the highest quality parts and reputable brands in the industry. Regardless of whether our parts are installed on a daily driver or a track car, we guarantee to stand by our promise.

Replace It.

When you need a replacement, you must purchase the new replacement part first. Once you receive your replacement part, you can send the initial item you purchased from FCP Euro back to be returned against your original order.

Absolutely no return will be accepted without our fully completed returns form.

  • You must have a valid purchase through FCP Euro to participate.
    Under no circumstance will we take back parts that are not ours. We inspect all parts upon arrival. If we receive a part that is not ours, we will charge you to ship it back or discard it.
  • When you need a replacement, you must purchase the new replacement part first.
    Replacement orders must be made for the same item purchased on the original order. If the same item is no longer available, please reach out to our Service Team here: Submit a request - FCP Euro
  • Once you receive your replacement part, you can send the initial item you purchased from FCP Euro back.
    Absolutely no return will be accepted without our fully completed returns form. Please do not use the manufacturer's box as the sole shipping box. Items being returned should be in their manufacturer's box and then placed inside another larger shipping box. In general, the return should be shipped in the same fashion as it arrived.
  • When we receive the used part(s), we will issue you a store credit for the amount paid on the original order.
    Store credit will be available for use on subsequent orders and visible when you log in to https://www.fcpeuro.com/account. If you have any questions, you can reach our Service Team here: Submit a request - FCP Euro
Unacceptable Returns
Lifetime Replacement Guarantee (LRG):
Items not originally purchased from FCP Euro or have been misrepresented (Genuine returned in place of OE/OEM), items with excessive return rate or failure due to improper installation or misdiagnosis, items with no historical purchase history with FCP Euro, as well as those with no offsetting replacement order.
Returns Abuse:
Customers with an excessively high return rate or frequency will be ineligible for LRG participation. This covers those items with multiple returns prior to the end of their reasonable, useful life as well as items returned under the defective / LRG policy proactively prior to failure.
One-time use items:
Consumable items intended for single use are ineligible for warranty or LRG returns. Examples include additives, cleaners, shop supplies, etc.
FCP Euro Merchandise & Apparel:
FCP Euro branded merchandise and apparel are ineligible for warranty or LRG returns.

Things People Send Back

FAQ'S

  • "I've spent more than I care to think about at FCP Euro over the last few years on my E34, E38 and E39. Have only had a few part failures but they either exchanged or refunded promptly, with no problem. For a small part (like the coolant level switch) they didn't even make me return the old one."

    DrCharles
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