How It Works
Unhappy with your purchase?
Unhappy With Your Purchase - used, unused, installed, un-installed, or any reason for that matter? We will accept any and all returns back for refund within 180 days from purchase date for any reason. For returns older than 180 days, we will only accept used parts as a warranty return and a replacement order will need to be placed.
Lost or damaged returned merchandise in transit to our facility
FCP Euro is not liable for any lost or damaged returned merchandise in transit to our facility. Package insurance is recommended. FCP Euro is not responsible for lost or damaged returned packages.
You need a returns form
All returns must be accompanied by a fully completed FCP Euro Returns Form. Absolutely no return will be accepted or processed without a fully completed Returns Form. Download the Returns Form here.
Customers are responsible for return shipping. Please do not use the manufacturer's box as the shipping box. Additionally, pre-packaged kits must be returned in their entirety, whereas FCP Euro assembled kits may be returned as individual components.
What parts does this apply to?
Our return policy and Lifetime Replacement Guarantee are non-transferable and only apply to parts you buy from FCP Euro. We inspect all parts upon arrival. If we receive a part that is not ours, we will charge you to ship it back or discard it.
All returns are processed within 24-48 hours of receipt (Monday - Friday).