Begin a Return
You can submit part returns at any time by choosing what type of return you'd like to make below
or by printing and including the returns form in your shipment.
Returns FAQ
You need a returns form!
All returns must be accompanied by a fully completed FCP Euro Returns Form. Absolutely no return will be accepted or processed without a fully completed Returns Form.
Unhappy with your purchase?
Unhappy With Your Purchase - We accept returns back for a refund within 90 days from the original purchase date. We do not accept installed parts used for diagnostic purposes, one-time repairs (tools, electrical, etc) or items used to service or repair any vehicles other than the original customer’s. For returns older than 90 days, we only accept parts as a warranty return, requiring a replacement order to be placed prior to return under FCP Euro’s Lifetime Replacement Guarantee.
Lost or damaged returned merchandise in transit to our facility
FCP Euro is not liable for any lost or damaged returned merchandise in transit to our facility. Package insurance is recommended. FCP Euro is not responsible for lost or damaged returned packages.
What parts does this apply to?
Our return policy and Lifetime Replacement Guarantee are non-transferable and only apply to parts you buy from FCP Euro. We inspect all parts upon arrival. If we receive a part that is not ours, we will charge you to ship it back or discard it.
Returning Parts or fluids?
Please securely pack your return inside a shipping box (do not use the manufacturer's box as the outer shipping box), and include the completed returns form. If we receive any biologically hazardous items, the return will not be processed and will be immediately discarded.
Return Shipping
Customers are responsible for return shipping. Please do not use the manufacturer's box as the shipping box. Additionally, prepackaged kits must be returned in their entirety, whereas FCP Euro assembled kits may be returned as individual components.
Returns Processing
All returns are processed within 48 hours of receipt.
