FCP Euro Lifetime Replacement Guarantee
Yes, it's real!
All products you buy from FCP Euro are guaranteed for life for your ownership of the vehicle. This lifetime replacement guarantee includes consumables and wear and tear items like brake pads, gaskets, rotors, filters, wiper blades, and even oil – YES, oil!
This covers every single part we sell for as long as you own your car. Return anything purchased from us at any time. No fine print, no restrictions, no time limit. Buy it once, use it, abuse it, wear it out, then send it back for a free replacement. Even the free replacement part is warrantied for life.
For the past 5 years, we've ensured that when you order a part you never have to pay for it again.See some real examples
Still don't believe us?
Some people have a difficult time believing we offer unlimited free replacements, so if you need more proof, we've set-up a 24/7 live feed of our warranty and returns department. See every box, bin, and part for yourself!
Q: Is this real?
Q: Does this really include every part you sell?
A: Yes, our lifetime replacement covers every single product we sell, including consumables and wear and tear items like brake pads, spark plugs, gaskets, rotors, filters, belts, wiper blades, etc. This covers every part across every brand, including OE, OEM, genuine, performance, aftermarket, and re-manufactured parts.
Q: How can FCP Euro afford to offer this?
A: We only offer high quality parts and reputable brands. This makes warrantying everything for life a little easier, but we also consider free replacements the cost of business for keeping our customers happy and coming back for life.
Q. Are there any exceptions or limitations on the lifetime replacement guarantee?
A. There's only one. The lifetime replacement does not transfer to a new vehicle owner.
Q. Does a part have to fail first? If so, what counts as failure?
A. Parts do not have to fail before you return them. We will warranty parts regardless of mileage, age, or condition.
Q. If there’s no mileage restriction, does that mean I can return brake pads after 10,000 miles?
A. Absolutely. We’ve seen parts come back in some pretty awful conditions (see photos below), but you can return anything purchased from us at any time.
Q. Is this really a free replacement or are parts prorated based on miles driven?
A. There's no prorating for miles driven, and no age restrictions. These really are free replacement parts.
Q. What's the procedure for getting a replacement?
A: If you need to return anything, just use our easy-to-follow online returns process. After that, you have two options:
- Option 1 - Purchase a new part from us, which we'll ship it out immediately (same part number, same brand, same lifetime replacement guarantee), and we'll issue a refund once your old part is received.
- Option 2 - Send the part back to us and we'll mail you a replacement (same part number, same brand, same lifetime replacement guarantee) as soon as we receive your old part.
Q. Do you guys cover the labor to replace a part?
A. We don't cover labor costs, just unlimited free replacement parts (whether that's a $10 part or a $1,000 part).
Q. Do parts have to be installed by a certified mechanic or can I have done it myself?
A. The lifetime replacement guarantee applies to every product we sell, regardless of who installed it or how it was installed!
Q. Does this guarantee still apply if I track my car?
A. It absolutely does. At FCP Euro, we're proud to offer some of the highest quality parts and reputable brands in the industry. Regardless of whether our parts are installed on a daily driver or a track car, we guarantee to stand by our promise: buy a part once and never pay to replace it again.
Our race cars are even built and maintained with our own parts. We put them through the paces just like you.
Q. Are tires covered under the lifetime replacement guarantee?
A. They would be if we sold them!
Q. Does this apply to international customers?
Q. What about shipping costs?
A. All we ask is that you get the part back to us and we'll take care of getting the replacement or refund back to you!
Q. Will I get a new part back or a remanufactured one?
A. You'll always get a brand new part back. Same part number, same brand, same lifetime replacement guarantee that covers all our parts for as long as you own your vehicle.
Q. Do you guys have a sister site or sell parts for American, Japanese, or Korean makes?
A. We don't, but your car does still need oil! ;)
Feel free to contact us directly if you have any other questions regarding our Lifetime Replacement Guarantee, our services, or products. We're always happy to help!
We’d like to share just a handful of returns that customers have sent back. There’s thousands more (just watch the live stream above), but you get the idea. Everything is covered by our lifetime replacement guarantee.
FCP Euro Customer Reviews
"I've spent more than I care to think about at FCP Euro over the last few years on my E34, E38 and E39. Have only had a few part failures but they either exchanged or refunded promptly, with no problem. For a small part (like the coolant level switch) they didn't even make me return the old one." - DrCharles
"I've had only positive experiences with their lifetime warranty, and have been buying parts from them for a good number of years. Having actually used their warranty, I can confirm it’s exactly what they claim it to be." - SilberVogel
"I have dealt with FCP Euro, and am very happy with them. Their website is very easy to use. They are speedy. Shipping charges are reasonable. The quality is first rate and many of the parts they stock are original equipment. Their return policy is unbelievable. I have credit with other vendors and I still use FCP Euro first." - Frederick J.
"I've been shopping FCP Euro for about 8 years now. I've had an incorrect part shipped once, and they refunded me the money. Had to warranty (2) E34 thrust arms, no worry. They do what I'd expect any reputable business to do, and they do it with consistency." - Trasportador
"Have used FCP Euro for 10 years plus for E39, E36 and E90 and they have warranted anything I have asked about - no matter what - shipping is fast, customer service response is fast, refunds or replacements are fast and accurate. Plus 110% for FCP" - jfmjr442
"Steller customer service, great prices on quality OEM parts and a lifetime replacement guarantee even on wearable items. You can't beat the treatment that you receive at FCP Euro, I wouldn't go anywhere else for my benz. Thank you!" - Ashley
"I have ordered extensively from FCP Euro over the past 6 years and never been let down. On numerous occasions they have taken extra steps to make good on any issues, and honored their lifetime warranty. Professional, courteous, unparalleled customer service in the euro market. Look no further." - Adam H.