BMW Disc Brake Rotor Set - EBC GD1761

Long story short, I received this rear set of rotors along with another rear set of rotors in their own regular rotor boxes, nothing shipping worthy. Not even bubble wrap or a plastic wrap covered the surfaces of the rotors to keep them from being scratched or damaged. I opened the box of one rotor, looked at it, and absolutely hated the condition they were in (Smudges, surface scuffs, and even a slit on the rim face of the rotor). I then put the rotor back in its box, and shipped it straight back to FCP Euro, which wasn’t cheap either. I then get a email saying that they in fact couldn’t return and give me a refund on the rotors, due to the condition they were in, my EXACT reason why I was returning them. Even when attempting to plead my case and showing some proof of previous wear, FCP Euro refused. Unfortunately I should have documented the wear closer, but I was so disappointed with their condition that I wanted it out of my sight. FCP Euro even claimed signs of installation, which is the primary reason why they weren’t able to refund me! Will never buy from this vendor again, and will be very weary to document returns top to bottom before sending them out. Learn from my very expensive mistake, so you won’t have to. Very hurt and saddened by this experience.