You are charged a core because this product is remanufactured and the core (the part which is rebuilt) has a value assessed to it by the manufacturer. This is a fee we are charged, and in turn charge customers, which gives an incentive for cores to be returned (it's the only way and R&R part program can work). In your case, there is no interest in rebuilding index 11 injectors as the program only rebuilds index 12 injectors. Unfortunately, we can't refund core charges on the index 11's you have as they can't be rebuilt and it's not the same exchange of index 12 injectors to index 12 injectors.