International Customers

FCP's Service Commitment

FCP provides the best service and quality parts to customers all over the globe every day. We understand that purchasing parts internationally can be stressful and would like you to know we are committed to help at every step of the way.

Shipping Cost and Time Frames

The shopping cart will automatically compute the shipping charge for your order. Please add the items you need to the shopping cart and continue to check out to view the shipping options. Transit times listed on the website are estimates and will vary depending on your location as well as the amount of time it will take your government to process the order through customs. In most cases items shipped via UPS take around a week to arrive, Postal Service closer to two to three weeks.

In most cases you will be charged a duty (tax) on your order. We do not handle this tax, your local customs agency will handle that and charge you the correct amount in accordance with your local laws. It is the responsibility of the customer to review and understand these taxes when ordering and FCP can not be held accountable for this in any way.

Fitment Information

Please note that our fitment data and vehicle selector are for American stateside cars only. If you are searching for parts for an international car please search for exact part numbers.


Canada

Our favorite neighbor to the north! Frequently we are asked the following few questions but please feel free to forward any others to sales@fcpeuro.com for fastest answer

How much does it cost to ship to my address and how long will it take?

Shipping to Canada is calculated in the cart once you choose Canada as the country. Shipments to Canada will be charged a small brokerage fee around $12-$20 in addition to the normal taxes and duties for Canada, the brokerage fee is sometimes more dependent on location, cost of goods, and size of package. We do not have a way to know this cost prior to shipping.

Why is there no free shipping option to Canada? We are practically the same country!

Unfortunately this is out of our control and we are charged a much higher shipping rate to cross the border. Many customers have us use our low cost or even free service to ship within the US where they can cross the border to pick up at no cost.

Shipping still seems a little high, can you help with this?

Of course! Sometimes the shipping computed on the site can be out of line and if you see something abnormal please feel free to contact us for clarification.

Australia

How much does it cost to ship to my address and how long will it take?

Shipping to Australia is calculated in the cart once you choose Australia as the country. Shipments to Australia typically take around a week to arrive via UPS, East coast typically arrives a little quicker while anything West of Victoria, New South Wales, and Queensland can take an extra day or so in transit. If USPS is chosen, although it is much cheaper, shipments can take between 2-3 weeks to arrive. Australia charges import tax on everything coming into the country regardless of carrier, you can contact your customs department for a specific rate.

How do I know if FCP’s parts will fit my car? I have a right hand drive vehicle and you have left in the USA!

It is very important to look into this, many time we have the same parts but the only real way to be 100% certain is to cross the part numbers from an Australian vehicle with what we have available here. Feel free to call or email for further information.

Shipping seems a little high, can you help with this?

Of course! Sometimes the shipping computed on the site can be out of line and if you see something abnormal please feel free to contact us for clarification.

United Kingdom

How much does it cost to ship to my address and how long will it take?

Shipping to United Kingdom is calculated in the cart once you choose United Kingdom as the country. Shipments to the UK typically take around a week to arrive via UPS. If USPS is chosen shipments can take between 2-3 weeks to arrive.

How much will I be charged for import tax on my order?

Unfortunately FCP does not have any way to calculate this and it is best to contact your local customs department to get an idea of the final cost once delivered to you.

Shipping seems a little high, can you help with this? Of course! Sometimes the shipping computed on the site can be out of line and if you see something abnormal please feel free to contact us for clarification.

Africa

Why do I only see PayPal as a payment option?

In order to provide the most secure, reliable service possible FCP only handles orders billing or shipping to Africa via PayPal.

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