Frequently Asked Questions

  • Can I cancel or change my existing order?

    At FCP Euro, we try to process your orders as quick as possible, to ensure the least amount of down time to get your project going on you... Read more
  • What shipping option should I choose?

    You've loaded all your items into your cart, and inputted all your shipping information; on to the the next step, what shipping option sh... Read more
  • Does FCP Euro offer any discounts?

    We actually don't offer any discounts due to our Lifetime Replacement Guarantee, which means it's the last time you'll ever have to buy t... Read more
  • Will I have to pay Taxes, duties and/or customs charges on my order?

    FCP Euro ships internationally using 2 main carriers: UPS - USPS. These providers do NOT offer a prepaid taxes/duties option. Most intern... Read more
  • Where can I see my account history?

    To view old orders in your FCP Euro account follow the following steps: Firstly make sure you're logged into your account and you clic... Read more

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Contact Us

Call Us: 1-860-388-9001

International customers: (860) 388-9001

Current Wait Time: minutes


Hours:

Mon-Thurs 9:00 am - 4:00 pm ET
Fri- 9:00 am - 2:00 pm ET

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